Privacy Policy

Peak Parks is an independent clothing brand based in the Peak District, UK. We respect your privacy and are committed to protecting any personal data you share with us.

This policy explains what information we collect, how we use it, and your rights.

We may collect the following information when you place an order or contact us:

Name
Email address
Shipping and billing address
Order details

We use your information to:

Process and fulfil your orders
Send order confirmations and updates
Provide customer support
Improve our website and products
Comply with legal and tax obligations

We do not sell or trade your personal data.

Marketing Communications

With your permission, we may use your email address to send you updates about Peak Parks, including new product launches, collaborations, and collections inspired by the Peak District.

If you purchase from us, we may also contact you about similar products we think you may be interested in. This is based on our legitimate interest in keeping customers informed about our work, in line with UK PECR regulations. You will always have the option to opt out at any time.

If you sign up to our newsletter, we will only send you marketing emails where you have actively given consent. You can unsubscribe at any time by clicking the link in any email or contacting us directly.

We do not sell or share your data for marketing purposes with third parties.

Payments

All payments are processed securely through trusted third-party providers. Peak Parks does not have access to your full payment card details.

Data storage

Your information is stored securely through our website platform (IONOS MyWebsite Now) and order processing systems. We only keep data for as long as necessary to fulfil your order and meet legal obligations.

Sharing your data

We only share your data with third parties when necessary to:

Deliver your order (e.g. shipping providers)
Process payments
Comply with legal requirements

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (where legally possible)
Object to certain types of processing

To exercise your rights, please contact us using the details on our website.

Cookies

Our website may use cookies to improve user experience and understand how visitors use the site. You can disable cookies in your browser settings at any time.

Contact

If you have any questions about this policy, please contact us via the contact page on our website.